CoachTick · Membership Terms

Welcome to CoachTick private-coach membership (the "Membership Service"). These terms are issued by ChinSion Technology (Hangzhou) Co., Ltd. ("we", "us" or "our") and form part of the CoachTick Terms of Service, applying together with the Terms of Service and the Privacy Policy. By checking your agreement in the App and paying to activate membership, you are deemed to have read, understood and agreed to all of these terms.

1. Membership Benefits

After activating membership, you unlock the full advanced features of the App and enjoy the following benefits:

• Cloud sync: course, student and lesson-hour data are stored encrypted in the cloud and synchronized automatically after login, preventing data loss;
• Cloud backup: your scheduling and student data are stored encrypted and backed up automatically, preventing data loss;
• Priority support: priority response and handling for member questions;
• Continuous updates: free access to subsequent feature iterations and upgrades.

Basic features (such as browsing the schedule) are available free of charge; the exact scope of features is subject to what is actually displayed in the App.

2. Plans and Pricing

The Membership Service is purchased entirely through App Store in-app purchase. Prices and purchase entries are subject to the live display on the in-app purchase page:

Plan	Price	Type and details
Monthly	US$4.99 / month	Auto-renewable subscription, billed monthly, cancellable at any time
Yearly	US$39.99 / year	Auto-renewable subscription, billed yearly, cancellable at any time (saves US$19.89 vs. monthly for a full year)
30-Day	US$5.99 / one-time	One-time purchase for 30 days, no auto-renewal; may be purchased again to extend after expiry

We may adjust plan prices or add new plans according to operating conditions; the adjusted prices are subject to the display on the in-app purchase page. Existing memberships are not affected by price adjustments.

3. Activation and Validity

• Membership takes effect after successful payment is confirmed by the server. In rare cases where payment result notification is delayed, the system will automatically reconcile it; there is no need to purchase again.
• "Monthly / Yearly" are auto-renewable subscriptions: after each successful billing cycle, the membership validity is automatically extended to the end of the corresponding period; if you cancel renewal, the membership remains valid until the end of the paid period.
• "30-Day" is a one-time purchase: it runs for 30 days from the time of purchase; purchasing again before expiry extends from the current expiry date to avoid double billing (if already expired, it runs from the time of the new purchase).
• Membership validity under the same account is calculated as a whole; please do not purchase repeatedly.

4. Auto-Renewal

• The "Monthly / Yearly" plans you purchase are auto-renewable subscriptions, which will be automatically charged and renewed through your Apple ID account at the selected interval until you cancel the subscription or this service terminates;
• Billing is completed within 24 hours before the end of the current period; after successful billing, your membership validity is automatically extended by one corresponding period;
• How to cancel: open "Settings" on your iPhone/iPad → tap your Apple ID at the top → "Subscriptions", find this App and tap "Cancel Subscription". Cancellation does not immediately end the current membership; once the paid period ends, no further charges will be made;
• Please note: if you cancel after a successful billing, the current period fee is not refunded. For refunds, please apply through App Store "Report a Problem" under Apple's policy; whether a refund is granted is determined by Apple according to its rules.

5. Refunds and Invoices

• The Membership Service is a digital product/virtual service; once purchased and activated, it is in principle not subject to no-reason refunds;
• For orders purchased via App Store in-app purchase, please apply for a refund at reportaproblem.apple.com in accordance with Apple's rules;
• If you encounter anomalies such as payment not received or duplicate charges, please contact us using the details at the end of this page so we can verify and handle it;
• If you need an invoice, please provide your order information and contact us using the details at the end of this page, and we will handle it in accordance with applicable regulations (invoice handling for virtual payment orders follows Apple's corresponding rules).

6. Minors

The membership purchase feature is intended for fully capable adults aged 18 or over. Minors who need to use it should do so under the guidance of a guardian, and the payment must be made with the guardian's prior consent.

7. Changes, Suspension and Termination of Services

• We may adjust membership benefits, plan content or prices according to business development, and will notify you in advance by reasonable means (such as updating this page or in-app announcements);
• if you violate the Terms of Service or any laws or regulations, we have the right to suspend or terminate the Membership Service provided to you, and the fees paid will be handled as agreed in the Terms of Service;
• after you delete your account, any unused membership period will lapse and will not be converted to cash or refunded (except as otherwise provided by laws and regulations).

8. Miscellaneous

Matters not covered by these terms shall be governed by the relevant provisions of the CoachTick Terms of Service and the CoachTick Privacy Policy. The formation, performance and interpretation of these terms are governed by the laws of the People's Republic of China. Disputes arising from the Membership Service shall, if negotiation fails, be submitted to the competent people's court in the place where the operator of the App is located.

If you have any questions about the Membership Service, please contact us in the following ways:

• Email: dev@chinsion.com
• Company: ChinSion Technology (Hangzhou) Co., Ltd.