CoachTick · Terms of Service

Welcome to "CoachTick" (the "App")! The App is operated by ChinSion Technology (Hangzhou) Co., Ltd. ("we", "us" or "our"). Please read and fully understand these Terms of Service (these "Terms") before using the App. By registering, logging in to or using the App, you are deemed to have read, understood and agreed to be bound by these Terms.

1. Scope and Applicability

These Terms constitute a contract between you and us regarding your use of the services related to the App. These Terms consist of the main text together with all rules and announcements we have published or may publish in the future (including, without limitation, the Privacy Policy). All such rules and announcements form an inseparable part of these Terms and have the same legal effect as the main text. If you do not accept all of the provisions of these Terms, please stop registering for or using the App.

2. Description of Services

• The App provides digital management services for coaches, teachers and training professionals, including a scheduling calendar, student management, lesson-hour statistics, lesson reminders and cloud data synchronization. It supports iPhone and iPad.
• The basic features of the App are currently provided free of charge. We may offer premium membership, value-added features or paid subscriptions as our business develops. Details of membership plans, pricing and auto-renewal rules are set out in the CoachTick Membership Terms, and the relevant prices and rules will be displayed to you in-app prior to purchase.
• You understand and agree that we may adjust, update or optimize the services as needed, and that the delivery of the services may be affected by objective factors such as your network environment and device status. We do not guarantee that the services will fully meet your expectations in every environment.

3. Account Registration and Management

• You may log in using an Apple ID or an email verification code. You must ensure that your account information is true, accurate and complete, and update it promptly when it changes.
• Your account is for your own use only. Do not lend, transfer or authorize others to use your account. You are responsible for any loss caused by theft of your account or disclosure of your password resulting from your failure to keep it secure; if you notice anything abnormal about your account, please contact us immediately.
• In principle, one natural person may hold and use one account. We reserve the right to take necessary security measures if we discover abnormal use of an account.

4. User Code of Conduct

When using the App, you undertake to comply with laws and regulations and public order and good morals, and you shall not use the App to:

• enter, store or disseminate information that violates laws or regulations or infringes the lawful rights of others, including content that infringes reputation, privacy, portrait or intellectual property rights;
• collect, use or provide to others any student's personal information without the student's consent;
• engage in marketing, solicitation or illegal activities unrelated to normal teaching management;
• reverse engineer, crack or tamper with the App, or interfere with or disrupt the normal operation of the services;
• disrupt the service order or harm the lawful rights and interests of other users or of us by exploiting system vulnerabilities, technical means or bulk registration.

If you violate the above rules, we have the right to take measures such as issuing a warning, restricting features, or suspending or terminating the services depending on the circumstances, and we reserve the right to pursue legal liability in accordance with the law.

5. Compliant Use of Student and Client Information

The App is often used to record students' names, contact details, course schedules and remaining lesson hours. During your use, you must confirm and assume the following obligations:

• you have obtained the informed consent of the student concerned to record, store and use the relevant information, for the limited purpose of the teaching arrangements and lesson-hour management agreed between you;
• you will not use student information for marketing solicitation, resale or any purpose beyond teaching management;
• when a student requests to view, correct or delete their personal information, you will cooperate with the request and fulfill the corresponding legal obligations within the scope of our joint processing.

6. Intellectual Property

The App and the software, interface designs, icons, text, charts, trademarks and logos contained in it are protected by copyright, trademark and other laws and regulations, and the relevant rights belong to us or the respective rights holders. Without written permission, you may not copy, modify, disseminate or use them for commercial purposes in any form. The course and student data you enter belongs to you, and we use it only within the scope agreed in the Privacy Policy.

7. Data and Privacy Protection

We value and protect your personal information and data security in accordance with the law. The rules for collecting, using, storing and protecting the relevant information are set out in the CoachTick Privacy Policy. That policy applies together with these Terms and forms part of them.

8. Disclaimer and Limitation of Liability

• The App is provided "as is" and "as available". To the maximum extent permitted by law, we are not liable for any service interruption or data loss caused by force majeure, network failures, third-party service anomalies, or your device or improper operation, or other factors beyond our control.
• We do not provide any warranty or advice regarding the teaching arrangements or business decisions you make in the App, or their consequences.
• To the extent permitted by law, we are not liable for indirect losses, incidental losses or loss of expected profits arising from the use of or inability to use the App, and our aggregate liability shall not exceed the corresponding service fees you actually paid in the most recent twelve months (for the free service period, RMB 100).

9. Changes, Suspension and Termination of Services

• We may change or suspend the services due to business adjustments, technical upgrades or other reasons, and will notify you in advance by reasonable means;
• if you seriously violate these Terms or any laws or regulations, we have the right to suspend or terminate the services provided to you;
• you may delete your account through the deletion entry provided in the App. After deletion, we will delete or anonymize your relevant data in accordance with the Privacy Policy and applicable laws.

10. Changes to These Terms

We may revise these Terms from time to time based on business development and legal requirements. The revised Terms will be published on this page with the updated date noted; for changes involving your material rights, we will notify you separately by means such as in-app prompts. If you continue to use the App after the changes take effect, you are deemed to have accepted the revised Terms.

11. Governing Law and Dispute Resolution

The formation, performance and interpretation of these Terms are governed by the laws of the People's Republic of China. Disputes arising from these Terms shall be resolved through friendly negotiation between the parties; if negotiation fails, either party may file a lawsuit with the competent people's court in the place where the operator of the App is located.

12. Contact Us

If you have any questions, comments or suggestions about these Terms, please contact us in the following ways:

• Email: dev@chinsion.com
• Company: ChinSion Technology (Hangzhou) Co., Ltd.

We will verify and respond as soon as possible after receiving your feedback.